<h3 id="where-do-you-ship"><strong>Where do you ship?</strong></h3><p>US and Globally. &#xA0;</p><p><br></p><h3 id="how-long-does-shipping-take"><strong>How long does shipping take?</strong></h3><p>1-2 days to process orders. &#xA0;Typically 5-7 days shipping time, depending on location. 7-10 days for international orders.</p><p><br></p><h3 id="how-do-i-track-my-order"><strong>How do I track my order?</strong></h3><p>You will be sent tracking information via both email and SMS text.</p><p><br></p>

Shipping

Information about Angela Caglia Skincare returns and exchanges.

<h4 dir="ltr" id="isPasted"><span style=" text-decoration: underline;"><strong>RETURNS AND EXCHANGES&#xA0;</strong></span></h4><p><em>Our Try Before You Buy program is designed to let you experience our products at home for 10 days. Returns are accepted within the&#xA0;</em><strong><i>trial period</i></strong><em>. You&#x2019;ll only be charged for the products you choose to keep. If you decide not to keep any items from your order, we charge a $20 restocking fee. To submit a Try Before You Buy return, please contact us at: support@angelacaglia.com</em></p><p><strong>Super Anti-Aging CRYSTAL LED Face Mask</strong>: Please note that the Super Anti-Aging CRYSTAL LED Face Mask is non-returnable nor refundable. We do, however, provide a 1 (one) year warranty for the Super Anti-Aging CRYSTAL LED Face Mask outlined below</p><h4 dir="ltr" id="super-anti-aging-crystal-led-face-mask-warranty"><span style=" text-decoration: underline;"><strong>Super Anti-Aging CRYSTAL LED Face Mask Warranty</strong></span></h4><p dir="ltr">Hollywood Glow Girl Enterprises, LLC D/B/A Angela Caglia Skincare (&#x201C;Angela Caglia Skincare&#x201D;) warrants its Super Anti-Aging LED Face Mask (each a &#x201C;Product&#x201D;) to be free from defects which would result in Product failure for a period of one (1) year from the date of purchase (the &#x201C;Limited Warranty&#x201D;). During the warranty period, Angela Caglia Skincare will, at its discretion, repair or replace the defective part or Product or refund the Product&#x2019;s original purchase price. &#xA0;The Limited Warranty does not cover cosmetic deterioration caused by normal wear and tear or damage caused by accident, misuse, or neglect. &#xA0;The Limited Warranty is valid for the original purchaser of the Product and cannot be transferred. For California residents, a failure to register does NOT diminish your warranty rights. If you have a problem with or question about your Product, please contact our Customer Service Team at support@angelacaglia.com so we can troubleshoot or respond to your concerns. &#xA0;</p><p dir="ltr"><strong>The Limited Warranty will be honored under the following circumstances:</strong></p><ol><li dir="ltr">If the Product was purchased directly from an authorized retailer.</li><li dir="ltr">Purchase date is within the warranty period.</li><li dir="ltr">Purchases are made in the United States and Canada.</li><li dir="ltr">The Product has been employed for personal use only.</li><li dir="ltr">The Product has been operated based on the user manual instructions.</li><li dir="ltr">The Product has been confirmed defective after troubleshooting with the Angela Caglia Skincare Customer Service Team.</li><li dir="ltr">A proof of purchase has been presented upon making a claim under the Limited Warranty.</li></ol><p dir="ltr"><strong>The Limited Warranty will be voided if:</strong></p><ol><li dir="ltr">The Product has been physically damaged, misused, or mishandled.</li><li dir="ltr">The Product has been operated in a manner inconsistent with the user manual instructions.</li><li dir="ltr">Any manipulation or unauthorized technical changes have been made or attempted to the Product.</li><li dir="ltr">The Product has been used outside of North America&#x2019;s voltage capacity outlets.</li><li dir="ltr">Except for the Limited Warranty, Angela Caglia Skincare makes no warranty whatsoever, including, without limitation, any warranty of merchantability or fitness for a particular purpose, whether express or implied, by law, course of dealing, course of performance, usage of trade or otherwise.</li></ol><h3 id><br></h3>

Returns & exchanges

Information about Angela Caglia order changes and cancellations.

<h3 id="can-i-change-my-order"><strong>Can I change my order?</strong></h3><p>Once an order is submitted, we are not able to change it.</p><p><br></p><h3 id="can-i-cancel-my-order"><strong>Can I cancel my order?</strong></h3><p>Once an order is placed, we are not able to cancel it.</p><p><br></p><h3 id="can-i-cancel-my-subscription-order"><strong>Can I cancel my subscription order?</strong></h3><p>Yes, you can either email <a href="mailto:support@angelacaglia.com">support@angelacaglia.com</a> for immediate help or check the email link that will be sent to you 3 days prior to your next renewal subscription and cancel using the link provided.</p>

Cancellations

<h3 id="which-payment-types-do-you-accept"><strong>Which payment types do you accept?</strong></h3><p>Most forms of payment are accepted.</p><p><br></p><h3 id="do-you-offer-buy-now-pay-later"><strong>Do you offer Buy Now Pay Later?</strong></h3><p>Yes, click on Shop Pay or Klarna at checkout.</p><p><br></p>

Angela Caglia Payment Options

If your order is missing or damaged, or there is a problem that needs immediate assistance, please email support@angelacaglia.com. We will get back to you as soon as possible to resolve this.

<p>If your order is missing or damaged, or there is a problem that needs immediate assistance, please email <a href="mailto:support@angelacaglia.com">support@angelacaglia.com</a>&#xA0;</p><p>We will get back to you as soon as possible to resolve this.</p>

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Angela Caglia Help Center

Find information about shipping, returns & exchanges, cancellations, payments, and gift cards.

Shipping, Returns, Orders & Cancellation

Shipping

Returns & exchanges

Cancellations

Angela Caglia Payment Options

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